Original shipping fees are non-refundable and return shipping costs are the customer's responsibility. For items returned to Cookie Clique Clothing due to an undeliverable address or issues with customs, refunds will be issued for the net price of your item(s) minus the shipping charge.
Cookie Clique Clothing does not hold or accept responsibility or issue refunds or credits for packages that the courier confirms as delivered or items lost, stolen, or stuck in transit. Please contact your local postal service.
Because we can't ensure our customers will be issued the style/size they desire by the time their returned items come back to the distribution center, we are unable to accommodate exchanges by mail. Process a Return, we will issue you a store credit via an Instant Voucher once we've received your return. That way, you may use the Instant Voucher for the net price of your item(s) minus the shipping charge towards the correct item/size or for another item. Maverick by Logan Paul is not responsible for cost of shipping a new order.
Our return policy is valid for 30 days from date of purchase. After 30 days from purchase date, we cannot offer a refund. To be eligible for a return, the item must be unworn and unwashed (free of any stains from makeup, deodorant, or wear). Defective items must be reported within 3 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, you must contact us within 3 days of receiving your package.
All charges on cookiecliqueclothing.com are processed in US Dollar. Upon checkout, you will see the price estimated in the currency of your country according to the current exchange rate. Note: prices may vary in accordance to the time the charge processes in our system due to the exchange rate.